You are connected online with ATYLIA http://www.atylia.com.
We invite you to read the terms of sale before ordering.
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1 - Acceptation of the terms of sale
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You may only order products and services if you entirely accept the terms set
forth hereunder.
Each order of any of the products proposed in this electronic shop implies
that the customer has first read these General Terms of Sale. Each order will
exclusively be governed by these General Terms of Sale, to the exclusion of
any other terms of purchase.
The "approval click" that you make once you have filled your order form
represents the confirmation of your order, will constitute your irrevocable
acceptance of these General Terms and will express your final agreement to
contract with ATYLIA for all products you may have selected subject to the
right of withdrawal you may exercise according to Section 17 and to the
possible application of Section 11 of these General Terms.
Sales are only by internet.
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2 - ATYLIA
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Offers from the e-shop are made by ATYLIA.
The electronic catalog provides the following information :
• Identification of the Company :
ATYLIA
156 rue de Verdun
92800 PUTEAUX LA DEFENSE
France
N°SIRET : RCS NANTERRE B 453 400 822
Tel : (33) (0) 1 4506 7116
Fax : (33) (0) 9 54 24 24 66
E mail : contact@atylia.com
• Description of the main characteristics of the proposed products.
Mention of the total price of the proposed products in Euros, inclusive of tax
for countries of the EU, and exclusive of tax for the other countries. These
prices do not include the shipping costs.
• Information regarding the arrangements for payment, delivery or
performance.
• Existence of a right of withdrawal.
• The period for which the offer and the price remain valid.
All information displayed on the www.atylia.com (hereinafter referred to as
the "Site") is presented in French. The customer may nonetheless opt for a
presentation of the e-shop and the catalog in English.
The customer acknowledges, before placing the order, that he has read all
the information aforementioned and the General Terms of Sale.
The customer also declares that the purchase of said product is not in
direct connection with his professional activity, such purchase being
reserved for his personal use only.
Being a consumer, the customer has specific rights which shall be questioned
if the products purchased through the e-shop would be actually purchased for
his professional activity.
Moreover, the customer declares that he has the legal capacity to enter
into this Agreement.
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3 - Area of the offer
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The geographical area covered by the offer made by the e-shop of ATYLIA is on the website in "Delivery".
The delivery period of 48 H concern only France and Corsica.
For other countries, please look at « Delivery ».
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4 - Contractual documents
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This Agreement is made up of the following documents, in decreasing
hierarchical legal value:
· these General Terms of Sale,
· the order form.
The photographs of the products on the Site are not contractual. ATYLIA
shall not be liable in case of errors or alterations resulting from the
processing of these photographs.
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5 - Order taking
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Any order form signed by the customer by an "approval click" shall
constitute an irrevocable commitment which can only be challenged in the
cases restrictively listed in this Agreement in Section "Right of withdrawal"
and Section "Fulfillment of the order".
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6 - Confirmation of the order
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The contract shall only be effective upon ATYLIA 's confirmation of the
order.
The customer will receive an acknowledgement of receipt by fax, mail or
e-mail to confirm the order including all elements (such as list of ordered
products, price, date of delivery, shipping costs,...)
ATYLIA reserves its right not to confirm the order for any reason whatsoever,
in particular for any problem of products procurement or any problem
concerning the received order.
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7 - Term of the offer
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The offers proposed on the Site shall be valid as long as the products
related thereto are on line and while stock last.
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8 - Price - Invoice
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Prices can be in euros, dollars or pounds.
Delivery's prices on the Site are only aplicable to personal customers.
Deliveries for profesionals have special prices according to to the orders.
The purchaser is guaranteed the price posted on the Site at the time of
purchase.
The price fixed at the time of purchase is firm and does not include the
shipping costs which are extra. Said costs will be indicated in the
confirmation of the order.
For a delivery inside the EU, the prices include the VAT applicable at the
date of the order. Prices are inclusive of VAT. Neither customs duties nor VAT
shall be due for a delivery inside the EU. Any variation of the VAT applicable
rate may affects the sale price of the products of the catalog.
In the event of delivery outside the EU, the customer will have to pay for
customs duties or VAT or any other taxes due to the import of products in the
country of delivery. The customer is also solely responsible for the
formalities related thereto unless otherwise specified. The customer is
solely responsible for checking whether the products ordered can be imported
under domestic law in the country of delivery.
The invoice will be issued by ATYLIA. The customer shall indicate the email
address where the invoice is to be sent.
The price is payable upon placement of the order. The customer undertakes to
pay the total price of the products (price of products and shipping costs) as
stipulated on the Site and also to pay for, or have someone pay for the customs
duties, the VAT or any other taxes due to the import of products in the country
of delivery, directly to the forwarding or customs agent. The customer shall
pay for his order :
• by credit card as proposed on the Site. When approving the order
form, the customer warrants ATYLIA that he has all authority needed to use
such a method of payment by credit card.
• by cheque payable to ATYLIA. Failing receipt of the cheque ten
days from the confirmation of the order by ATYLIA or in case of rejection by
the bank, ATYLIA is entitled to cancel the order.
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9 - Payment
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The price is payable upon placement of the order.
The customer undertakes to pay the total price of the products (price of
products and shipping costs) as stipulated on the Site and also to pay for,
or have someone pay for the customs duties, the VAT or any other taxes due to
the import of products in the country of delivery, directly to the forwarding
or customs agent.
The customer shall pay for his order:
• by credit card as proposed on the Site.
When approving the order form, the customer warrants ATYLIA that he has all
authority needed to use such a method of payment by credit card.
• by ID Tronic as proposed on the Site.
When approving the order form, the customer warrants ATYLIA that he has all
authority needed to use such a method of payment by ID Tronic.
• by transfer as proposed on the Site. Failing receipt of the transfer
ten (10) days from the confirmation of the order by ATYLIA, ATYLIA is
entitled to cancel the order.
• by cheque payable to ATYLIA.
Failing receipt of the cheque ten (10) days from the confirmation of the
order by ATYLIA or in case of rejection by the bank, ATYLIA is entitled to
cancel the order.
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10 - Non payment - Retention of title
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Title to the ordered products shall pass to ATYLIA upon full and definitive
payment pursuant to the Act dated May 12, 1980. ATYLIA reserves its right to
claim the return of the ordered products in case of non payment.
Under those circumstances, and upon ATYLIA's request, the customer shall
return any product for which the payment has not occurred. The customer shall
pay for any costs in connection therewith.
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11 - Transfer of risks
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Risks of loss shall pass to the customer upon delivery of the product to the
carrier by ATYLIA. Products transportation are at the customer's own risk,
even if they are shipped or returned carriage free.
During the withdrawal period mentioned hereunder in Section 17, the customer,
as custodian, shall be liable for the product. If the product is damaged or
destroyed during the customer's custody, this latter will bear all the
consequences thereof.
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12 - Fulfillment of the order
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The order will be fulfilled within the period indicated on the Site and
confirmed by ATYLIA at the time of the confirmation of the order. In any case,
the order will be fulfilled within 30 days following the confirmation of the
order at the latest, subject to the limit of available stock and unless
otherwise agreed.
If the product ordered is not available or is out of stock, ATYLIA
undertakes to inform the customer as soon as possible and to indicate a
replenishment time.
The customer may, at its option, wait for the availability of the product or
obtain a refund and shall inform ATYLIA by e-mail.
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13 - Delivery
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The area of delivery corresponds to the geographical area covered by the
offer.
Products are delivered to the address indicated by the customer in the order
form.
Delivery shall be deemed to have been made when the products are delivered to
the carrier.
The delivery note given by the carrier, dated and signed by the customer upon
delivery will constitute an evidence with regard to transport and delivery.
The customer shall check the content, the conformity and the condition of the
product(s) on delivery thereof.
In the event of delays, damages, total or partial losses, or any problem
whatsoever, the customer shall be responsible for exercising all claims against
the carrier. ATYLIA shall never be held liable for any reason whatsoever.
Therefore, ATYLIA advises the customer to check the condition of the products
upon delivery and before signing the acknowledgement of receipt of the parcel.
If the customer notes any damage he shall reject the products or issue
handwritten, precise and dated reservations. These reservations must be
confirmed by registered letter with recorded receipt sent to the carrier
within three (3) working days following the delivery date of the products. A
copy shall be sent to ATYLIA.
Trying to keep shipping costs down, we'll consolidate your items into the
fewest shipments possible. Therefore the orders of several products will be
grouped. If your order requires a special quick shipping, please send an email
to serviceclients@atylia.com.
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14 - Force majeure
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It is expressly understood that are considered as cases of force majeure, in
addition to those which are usually retained by the case law in France,
• total or partial strikes, interruption of transport facilities or of
procurement for any reason whatsoever, legal or governmental restrictions,
computer breakdown, interruption of telecommunications including communication
networks and especially internet.
Should a case of force majeure occurs, the fulfillment of the order will in a
first step be suspended.
If after a three (3) months period, the parties ascertain the continuance of
said case of force majeure, the order will be automatically cancelled, unless
otherwise agreed by both parties.
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15 - Collection of the goods in the event of the customer's absence
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In the event of the customer's absence at the time of the delivery, the
carrier will leave a delivery notice at the delivery address given by the
customer. The products shall be collected at the address indicated by the
carrier and according to the carrier's instructions.
If after the period indicated by the carrier, the customer has not collected
the products, the products will be returned to ATYLIA which reserves its right
to refund to the customer the price of the products, the postage costs
remaining payable by the customer.
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16 - Claims
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Claims related to the non conformity of the delivered product(s) with the
order shall be made in writing directly to ATYLIA and immediately upon receipt
of said product(s). The customer must keep the packaging and the delivery
note.
In case of an error, the customers undertakes to return said product within
seven (7) days from its receipt provided that the product is returned to
ATYLIA, without opening the packaging, in its original condition and packaging,
together with all the associated documents.
Once ATYLIA has received the product in due form, it will, at its expenses,
send the product initially ordered by the customer.
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17 - Right of withdrawal
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The customer shall have a period of seven (7) working days as from the
delivery to return any product which do not suit him, at his expenses, for
exchange or refund, pursuant to Section L. 121-16 of the French Consumption
Code.
If this period expires on Saturday, on Sunday, or on holiday, it will be
extended to the next working day.
The product must be returned in its original condition and packaging. It
shall neither have been used, nor have suffered any damage, and shall be in a
perfectly clean condition.
This right of withdrawal can be exercised without any penalty, except for the
return costs.
The customer will be refunded for the sums paid within a maximum of thirty
(30) days as from the receipt of the product. For this purpose, the customer
will inform ATYLIA of his bank account number.
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18 - Warranty
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In order to avoid any trouble, products are verified by ATYLIA before their
shipment. However, the customer shall be entitled, for all defective products,
to a three (3) months contractual warranty as from the date delivery subject
to compliance with the recommendations set forth in the user documentation and
the directions for use enclosed with the products.
In any case the statutory warranty against hidden defects provided for under
the French Civil Code (Section 1641 et seq.) shall be enforceable.
The customer is entitled to an extended warranty for certain products. In
that case, conditions and term of the warranty are defined in the warranty
certificate delivered with the product. Said warranty does not cover damages
or dysfunctions due to non compliance with directions for use of the product.
To implement the warranty, the customer shall return the product at its
expenses to ATYLIA, with the original invoice.
ATYLIA undertakes to return an identical product at its expenses, except in
case of stock out or a withdrawal of the concerned product from the range
proposed by ATYLIA. In this latter case, ATYLIA will refund the customer.
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19 - Personal informations
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The personal information requested from and related to the customer is
essential to process and ship his order, to issue invoices and to draft
warranty agreements, as the case may be. This information may be provided to
the suppliers of ATYLIA.
The customer may object to such disclosure pursuant to Act dated January 6
1978, and exercise its right of access, correction and deletion of the
information related to him by writing to, or calling,
ATYLIA,
156, rue de Verdun
92800 PUTEAUX LA DEFENSE.
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20 - Electronic signature
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The "approval click" constitutes an electronic signature.
Between the parties this electronic signature has the same legal value as a
handwritten signature.
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21 - Evidence
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Computer-based registers, recorded in the computer system of ATYLIA in
reasonable conditions of security shall be deemed to be the evidence of the
communications, orders and payments that have occurred between the parties.
Order forms and invoices are stored on a reliable and permanent medium so as
to constitute a mean of evidence.
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22 - Intellectual property
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ATYLIA owns the intellectual property right upon the Site and the right to
display the elements of the catalog, in particular the photographs for which it
has obtained the necessary authorizations from the concerned persons.
Consequently, total or partial reproduction of the elements contained in the
Site or the catalog on any medium whatsoever, the use of such elements and the
fact to make them available to third parties are strictly prohibited.
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23 - Entire agreement
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These General Terms of Sale represent all obligations of the parties.
No other general or special term and conditions communicated by the customer
shall neither be included in, nor depart from these General Terms.
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24 - Non renunciation
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Any one or more failure by ATYLIA to enforce any provision of this Agreement
or to exercise any right shall in no way constitute a waiver of such right or
remedy on any future occasion.
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25 - Severability
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Should one or several clauses of these General Terms be considered as being
non valid or is declared to be so in accordance with an act, a rule or pursuant
to definitive ruling of a competent court, the remaining clauses will remain
valid.
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26 - Ligitation
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This Agreement is governed by the French Law, for both the substantive and
procedural rules.
THE PARTIES AGREE THAT, IN THE EVENT OF A DISPUTE ARISING UNDER OR IN
CONNECTION WITH THIS AGREEMENT FOLLOWING OR IN APPLICATION OF THIS AGREEMENT,
AND IF NO AMICABLE SETTLEMENTS WERE REACHED, THE COMPETENT JURISDICTION WILL
BE THE COURTS OF THE REGISTERED OFFICE OF ATYLIA, NOTWITHSTANDING THE CASE OF
PLURALITY OF DEFENDANTS, OR EMERGENCY PROCEDURE.
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